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How will Scam Checker collect and use my personal information?

Text messages you upload to Scam Checker may contain your personal information and in some circumstances your sensitive information. We will only collect and use this information for the purposes of facilitating and improving your use of the Truyu Scam Checker service and to generate insights regarding scams.

We may also share the information with our parent company the Commonwealth Bank of Australia, for the purposes of providing and improving the Scam Checker service, generating insights regarding scams, cybersecurity and fraud, and providing intelligence to:

  • Organisations that assist the Commonwealth Bank of Australia to identify, investigate or prevent fraud, scams or other misconduct.
  • Regulatory bodies, government agencies and law enforcement bodies to prevent, detect and investigate suspicious or fraudulent activities, including the Anti-Scam Intelligence Loop co-ordinated by the Australian Financial Crimes Exchange and National Anti-Scam Centre.